Certified Crisis Manager

The course imparts knowledge about the fundamental principles and concepts underpinning crisis management, as well as how to effectively establish and implement a crisis management framework.

In addition to elucidating the theoretical aspects of crisis management, the training program incorporates practical examples and scenario-based quizzes to bolster your understanding and prepare you for real-life crisis management situations.

Upon successfully completing the training course, participants are eligible to take the exam and, upon passing, gain the "Certified Lead Crisis Manager" Certification. This credential attests to the participant's possession of both theoretical and practical expertise, enabling them to guide and support an organization in crafting and enhancing its crisis management capability in alignment with ISO 22361 standards and industry best practices.

Learning Objectives

Upon completing this training course, participants will achieve the following learning objectives:

• Elucidate the fundamental principles and concepts underpinning crisis management, as per ISO 22361 standards.
• Establish, sustain, and enhance a crisis management framework that encompasses leadership, structure, culture, and competence.
• Foresee, evaluate, avert, and ready for potential crises.
• Respond to, recuperate from, and garner insights from crises to enhance an organization's crisis management prowess.

Our approach

• This training is based on both theory and best practice
• Lessons are illustrated with examples based on case studies
• Practical exercises are based on a real world case study
• Practice tests are similar to the Certification Exam

Course Agenda

• Day 1: Introduction to ISO 22361
• Day 2: The Crisis Management framework
• Day 3:  Preparedness and Crisis prevention, response and recovery

The Lead Crisis Manager training course is designed for:

1. Professionals accountable for establishing a crisis management capability within their organization.
2. Professionals tasked with executing a crisis management plan and framework within their organization.
3. Leaders responsible for managing crises.
4. Members of crisis management teams.
5. Individuals with a keen interest in comprehending crisis management.
6. Those looking to initiate or progress their careers in the field of crisis management.
7. Consultants, advisors, and experts seeking comprehensive insight into ISO 22361 crisis management guidelines.

All candidates at official training courses are tested throughout their course with quizzes and exercises. For this course, this equates to 100 multiple choice questions spread over 3 days. These questions cover the full scope of the course materials.. A passing score is achieved at 70%.

Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement.

Delegates should have a basic understanding of ISO 22361 and ideally, the ISO 22301 frameworks.

• Participant Guide
• Study materials
• Exam Pass Guarantee

This course is Accredited by NACS