Certified Operational Resilience Manager

The course includes coverage of the core principles, best practices in operational resilience, with a focus on the capabilities an organisation requires to either prevent, identify, mitigate and recover from, operational crises.

This training course on operational resilience is designed to help organizations prepare for, respond to, and recover from disruptions. The course focuses on identifying critical business functions, establishing robust risk management frameworks, and developing strategies to maintain continuity in the face of adverse events. By understanding the principles of operational resilience, participants will be better equipped to safeguard essential operations, minimize impacts, and ensure rapid recovery.

Course Objectives:

1. Understand Operational Resilience Fundamentals: Gain insights into the core concepts and benefits of operational resilience, including how it supports organizational stability.
2. Identify and Prioritize Critical Business Functions: Learn techniques to identify essential functions and prioritize resources for effective resilience planning.
3. Design and Implement Resilience Strategies: Develop strategies that allow an organization to adapt and respond to operational disruptions.
4. Enhance Risk Management and Incident Response: Understand best practices for risk assessment, incident response, and crisis management within the operational resilience framework.
5. Develop a Culture of Resilience and Continuous Improvement: Learn how to integrate resilience into the organization’s culture and encourage continuous improvement in processes and planning. 

Training Modules:

1. Introduction to Operational Resilience Concepts
2. Risk and Threat Identification for Resilience Planning
3. Prioritization and Protection of Critical Business Functions
4. Designing Flexible and Adaptive Response Strategies
5. Post-Incident Analysis and Continuous Improvement

Course Format:

This course includes a blend of theoretical and practical learning approaches, using case studies, interactive discussions, and group exercises. Participants will work through real-life scenarios, allowing them to practice resilience-building techniques and respond to simulated disruptions.

Learning Outcomes:

Upon completion, participants will have a solid understanding of operational resilience principles and the ability to build or enhance resilience frameworks within their organizations. They will receive a certification of completion, signifying their knowledge and skills in supporting operational stability and resilience.

This course is ideal for professionals seeking to strengthen their organization’s resilience posture and ensure that critical functions remain intact and effective, no matter the challenges they may face.

Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 240 minute time allowance.

Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.

This course is accredited by NACS

• You can learn wherever and whenever you want with our robust classroom and interactive online training courses.
• Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience.
• Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher.
• Our aim: To achieve a 100% first time pass rate on all our instructor-led courses.
• Our Promise: Pass first time or ‘train’ again for FREE.

         *FREE training and exam retake offered

Delegates will benefit from having a foundational knowledge of both Risk and Incident Management.

• Refreshments & Lunch (Classroom only)
• Course Slide Deck
• Official Study Materials
• CPD Certificate
• The Exam

This training course is suitable for:

• Managers and professionals responsible for guiding organizations in preparing for, responding to, and recovering from operational disruptions
• Consultants aiming to assist organizations in enhancing their operational resilience
• Individuals tasked with promoting operational resilience within their organization
• Those seeking to gain a comprehensive understanding of key approaches to operational resilience management
• Business continuity managers and risk managers