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ITIL Training

ITIL® 4 Foundation

3 days

€1,400.00

This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.

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ITIL® 4 Managing Professional Transition Module

5 days

€2,750.00

This course is targeted at ITSM leaders, and practitioners who already hold the ITIL v3 Expert qualification (or have 17 points under the ITIL v3 scheme), and it gives them a direct path to transition to the new ITIL 4 Managing Professional (MP) designation.

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ITIL® 4 Specialist: Create, Deliver and Support

3 days

€1,850.00

This course is designed to provide the candidate with an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services in a holistic way.

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ITIL® 4 Strategist: Direct, Plan and Improve

3 days

€1,850.00

This course provides IT leaders, practitioners and support staff with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners.

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ITIL® 4 Specialist: Drive Stakeholder Value

3 days

€1,850.00

The ITIL 4 Specialist Drive Stakeholder Value course covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT-enabled services and focuses on the customer journey.

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ITIL4 Specialist: High-Velocity IT

3 days

€1,850.00

This module explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations, to operate in a similar way to successful digitally-native organizations.

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